Client Support Engineer

Picture an environment where satisfied clients are calling to find more efficient ways to utilize our solutions for their workflows. Imagine supporting solutions for which you have immense confidence.

As a client support engineer at Corepoint Health, you will have autonomy to prioritize and address client issues while having a team of colleagues to help and backup. Client issues include product licensing requests and product-related inquiries. You will represent clients by providing feedback to constantly improve the company’s service offerings and enhance the products.

Corepoint Health is currently looking for a professional client support engineer who enjoys working in a fast growing company where you get to do a variety of different tasks all leading towards a happy customer.

Experience:

  • Expertise in working with customers under any circumstance
  • Experience in analyzing client issues and addressing them with proven troubleshooting skills and techniques
  • Practice in creating temporary solutions and managing the problem resolution process
  • Outstanding and effective communication skills to produce ecstatic reference customers
  • Competence in learning and mastering software applications to the level of an authority
  • Exposure to application level programming
  • Exposure to and application interfacing
  • Experience in following, maintaining and improving the support and licensing methodology
  • Employs the expertise of others and provides expertise in a team environment
  • Familiarity with software systems and network architecture to maintain and enhance existing internal systems infrastructure

Education:
4 year college degree in computer science, information systems, healthcare professions, or comparable work experience.
To respond to this opportunity, please e-mail us your resume.

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