FAQ: Isn't an interface engine just another point of failure in my healthcare IT environment?
It is true that your patient data will be flowing through a central point and then routed to another application as you have defined. Many hospitals – large and small – have this hub-and-spoke approach to exchanging data.
With an interface engine, robust monitoring and alerting is in place on all interfaces. If the data is not flowing as intended, then the right people will receive alerts right away. Service levels are maintained while potential problem areas are quickly addressed.
With point-to-point interfaces, however, monitoring rarely exists. Managing 5, 10, 15 or 20 interfaces individually is far more challenging and risky than managing them centrally.
Moreover, the right interface engine can deliver native high availability which provides additional protection and peace of mind with minimal extra costs or efforts.
An interface engine delivers value by providing proactive monitoring and alerts, and provides the ultimate in data exchange protection with native high availability functionality.