FAQ: Will we be completely on our own if we purchase an interface engine? What does support/maintenance entail?
It is your choice. In Corepoint Health’s case, our integration engine is designed to be used by analyst-level skills. It utilizes a menu-driven approach to build and test interfaces. Many of our customers are comfortable in developing their interfaces after attending our product training class.
On the other hand, we have customers who leverage our services team to build, test, deploy, and manage their interface environment. Corepoint Health acts as the full-service provider for the hospital in this scenario.
Whatever your choice, Corepoint Health is dedicated to delivering strong services to our customers. It can be in the typical product support role or in the full-service role.